Legal
Terms of sale
1. Who you are buying from
Digi Top Systems is an assumed name (DBA) of Mohamed Elansary, registered in Denton County, Texas (instrument #59277, filed June 8, 2023, valid through June 8, 2033). Orders, invoices, and support are handled at [email protected].
2. Products available for purchase
Desk is available for online purchase when listed as for sale on this site. Play may be shown as coming soon — a notify request is not an order and creates no payment obligation. Custom builds are quote-only until you accept a written price and pay.
3. Price and configuration
Listed prices for systems currently offered for sale (presently Desk) include components, assembly, and testing. Configurations marked coming soon or notify-only are not offered for sale until we publish a live price and checkout. Sales tax and shipping (if any) are added at order time and shown before you pay. Your parts list is locked when payment clears. If a listed component becomes unavailable, we tell you and get your written approval before substituting anything.
4. Payment
Full payment (or an agreed deposit on quoted custom builds) is due before parts are purchased. We do not begin assembly on unpaid orders.
5. Build and delivery time
Standard configurations that are available for purchase are typically ready for pickup or shipment within 10–14 business days of cleared payment, subject to component availability. If we cannot meet that window, we will contact you with a new date and you may cancel for a full refund at that point.
Pickup in the Dallas–Fort Worth metro is free by appointment. Shipping is insured; freight is quoted before payment.
6. Returns and change of mind
Systems are assembled to order, so completed builds are not returnable for change of mind.
- Before parts are purchased: you may cancel for a full refund.
- After parts are purchased but before assembly: you may cancel less any restocking fees charged to us by the supplier.
- After assembly: the workmanship and component warranties below apply instead of a return.
7. Dead-on-arrival and shipping damage
Report shipping damage or a dead-on-arrival system within 5 days of delivery, with photos. We repair or replace at our option. On accepted DOA claims we cover shipping both ways.
8. Workmanship warranty — 90 days
For 90 days after handoff, if a failure is caused by our assembly (for example: loose connection, cable damage, mounting, thermal paste application, or configuration we set), we repair it at no charge for labor. Pickup and drop-off in the DFW metro is free. Outside the metro, you cover shipping to us and we cover return shipping after an approved repair.
9. Component warranties
Every part carries its manufacturer’s own warranty (typically one to five years depending on the component), and those warranties pass to you. After the 90-day workmanship period we will help you file a manufacturer claim at no charge, but the manufacturer handles the repair or replacement.
10. What is not covered
Physical damage after delivery, liquid damage, power surges, overclocking beyond the delivered configuration, unauthorized internal changes, and software or operating-system issues unrelated to our assembly.
11. Software
Windows installation is optional and licensed separately. We do not provide operating-system support beyond first-boot verification.
12. Performance
Configurations are described by their components. We do not guarantee specific frame rates, benchmark scores, or performance in any particular title. Real performance depends on settings, resolution, drivers, and the software itself.
13. Limit of liability
Our total liability for any claim is limited to the amount you paid for the system. We are not liable for data loss, lost profits, or downtime. Back up your data before any service.
14. Governing law
Texas law applies. Disputes are handled in Denton County, Texas.
15. Contact
Orders and support: [email protected]
General: [email protected]